Discussion on standardized multimodal remote consultation model of epilepsy center_Journal of Epilepsy

Authors：

LIU Wenhua ,  LIU Yi’ou , WANG Dan , WANG Jie , Ruan Jing , XU Xiaofang , YUAN Ying , YANG Jing

1. Epilepsy Center, Yuquan Hospital, Tsinghua University, Beijing 100040, China;

Corresponding?author：

LIU Yi’ou, Email: liuyiou1125@126.com

Keywords：

Remote consultation; Epilepsy Center; Standardization; Service satisfaction

DOI：

10.7507/2096-0247.202402003

Video：

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Objective To improve the satisfaction of standardized remote consultation of epilepsy center in patients with refractory epilepsy, and initially establish a standardized remote consultation model of three-level comprehensive epilepsy center. Methods Based on the characteristics of our epilepsy center, we designed a set of standardized remote consultation process of epilepsy center in tertiary hospitals, including sorting out patient data before consultation, improving examination, application of multi-modal technology during consultation, notification of results after consultation, and decision of operation time and method. A total of 209 patients who received remote consultation in our epilepsy center from January 2022 to June 2023 were selected as the observation group, and 150 patients who received offline consultation in our epilepsy center during the same period were randomly selected as the control group. The satisfaction of patients in the two groups on the service of doctors and nurses in consultation and the consultation results were compared. Results Through the application of the new multi-modal remote consultation mode, the number of consultations gradually increased, Compared with the offline consultation mode, there was no significant difference in patients' satisfaction with the service of doctors and nurses in remote consultation mode (P<0.05). Conclusion The establishment of standardized remote consultation mode in epilepsy center has effectively reduced the economic burden of patients, simplified the medical treatment process and improved the service quality, but the consultation quality has not been affected.

Citation： LIU Wenhua, LIU Yi’ou, WANG Dan, WANG Jie, Ruan Jing, XU Xiaofang, YUAN Ying, YANG Jing. Discussion on standardized multimodal remote consultation model of epilepsy center. Journal of Epilepsy, 2024, 10(2): 123-126. doi: 10.7507/2096-0247.202402003 Copy

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1. 接純純, 周典, 田帝, 等. 基于共生理論的遠程會診與線上診療融合發展模式研究. 中國醫院管理, 2022, 42(7): 43-46.
2. Samia P, Sahu JK, Ali A, et al. Telemedicine for Individuals with epilepsy: Recommendations from the International League Against Epilepsy Telemedicine Task Force. Seizure, 2023, 106: 85-91.
3. Panda PK, Dawman L, Panda P, et al. Feasibility and effectiveness of teleconsultation in children with epilepsy amidst the ongoing COVID-19 pandemic in a resource-limited country. Seizure, 2020, 81: 29-35.
4. Sanabria-Sanchinel AA, Escobar-Pineda ES, Oliveros I, et al. Telemedicina y epilepsia: experiencia asistencial de un centro de referencia nacional durante la pandemia de COVID-19. Rev Neurol, 2021, 73(11): 390-393.
5. 王雪, 張磊, 王文華, 等. 國內外遠程醫療發展演化及研究趨勢可視化分析. 南京醫科大學學報(社會科學版), 2023, 23(1): 47-55.
6. 劉曉燕. 臨床腦電圖學(第二版). 北京: 人民衛生出版社, 2017: 373.
7. 崔楠, 顧海, 景抗震. 新醫改背景下遠程醫療發展的SWOT分析. 衛生經濟研究, 2018, 373(5): 46-48.
8. 劉琦, 肖勇, 田雙桂. 基于醫聯體的遠程醫療服務模式探討. 醫學信息學雜志, 2018, 39(2): 18-21.

Journal of Epilepsy

Discussion on standardized multimodal remote consultation model of epilepsy center

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