Application of Humanistic Ideas in High Quality Nursing Service in Grass-root Hospitals_West China Medical Journal

Authors：

 SHANGJian-ying , LIGui-rong , ZENGXiao-hong , LINJian-qiong , WANGHong

Department of Neurosurgery Mianyang Central Hospital, Mianyang, Sichuan 621000, P. R. China;

Corresponding?author：

Keywords：

Humanistic ideas; Grass-root hospitals; High quality nursing care; Satisfaction degree

DOI：

10.7507/1002-0179.20150045

Video：

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Objective To explore the effect of humanistic ideas applied for high quality nursing service in grass-root hospitals. Methods In the process of high quality nursing service between January 2011 and December 2013, humanistic philosophy was adopted. We provided humanistic nursing care for the patients, and humanistic management and care for doctors and nurses. Then, we used self-made questionnaire to do survey on the satisfaction degree in 1 200 patients, 500 nurses and 100 doctors in a third-grade class-A hospital. Results Through the application of humanistic management idea, the satisfaction degree of all patients, nurses and doctors was significantly raised. Conclusion Humanistic concept applied in high quality nursing service inspires the enthusiasm and activity of nurses, promotes their nursing mode, and raise the nursing quality, which satisfies all the patients nurses and doctors.

Citation： SHANGJian-ying, LIGui-rong, ZENGXiao-hong, LINJian-qiong, WANGHong. Application of Humanistic Ideas in High Quality Nursing Service in Grass-root Hospitals. West China Medical Journal, 2015, 30(1): 119-122. doi: 10.7507/1002-0179.20150045 Copy

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2. 中華人民共和國國家衛生和計劃生育委員會. 2012年推廣優質護理服務工作方案[EB/OL]. (2012-04-19)[2013-11-01]. http://www.moh.gov.cn/mohyzs/s3593/201103/51078.shtml.
3. 劉啟華, 王玉玲, 鄭宜萍.以人為本的理念在護士長管理中的應用[J].中華護理雜志, 2006, 41(1):57-58.
4. 陳梅.人本管理思想在護理管理中的應用[J].天津護理, 2005, 13(1):39-40.
5. 張紅, 賈琦, 姚荷英.護理文化概念及建設的研究進展[J].護理管理雜志, 2010, 10(9):646-648.
6. 張文麗, 劉英菊.如何提高護士長的管理水平[J].中國社區醫師:綜合版, 2005, 15(15):97.
7. 何曉俐, 趙淑珍, 張會君.門診病人的就診需求分析[J].華西醫學, 2008, 23(1):157-158.
8. 董春香.人性化優質護理在神經外科的臨床應用[J].中國衛生產業, 2012, 30(30):40.
9. 于德香, 路永濤, 張寶林, 等.培育醫院價值理念的實踐與探討[J].中國醫院管理, 2010, 30(8):61.
10. 居福美.在開展優質護理服務中對護士自身滿意度調查分析[J].護理管理雜志, 2011, 11(11):777-778, 822.
11. 陸紅, 姚健, 張敬平, 等.淺議醫療衛生機構組織文化建設的路徑選擇[J].中國醫院管理, 2012, 32(11):82-83.

West China Medical Journal

Application of Humanistic Ideas in High Quality Nursing Service in Grass-root Hospitals

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