Effect of Quality Control Circle on the Improvement of Intensive Care Unit Nurses' Work Engagement_West China Medical Journal

Authors：

 LUXiao-li ,  LIAOYan , CHENJun-jun

Intensive Care Unit, West China Hospital, Sichuan University, Chengdu, Sichuan 610041, P. R. China;

Corresponding?author：

LIAOYan, Email: 1282210549@qq.com

Keywords：

Gallup's Q12; Quality control circle; Engagement; Nurse

DOI：

10.7507/1002-0179.20140228

Video：

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Abstract Full text Figures/Tables Video References Cited by

Objective To study the effect of quality control circle (QCC) on the improvement of Intensive Care Unit (ICU) nurses' engagement in working. Methods Modified Gallup's Q12 questionnaire was used to survey ICU nurses of our hospital before and after QCC was carried out, and then we compared the engagement scores. Results Before and after QCC was carried out, ICU nurses' engagement scores were statistically significant (P<0.01). Conclusion QCC in the ICU is an effective way of improving ICU nurses' engagement, which is worth promoting.

Citation： LUXiao-li, LIAOYan, CHENJun-jun. Effect of Quality Control Circle on the Improvement of Intensive Care Unit Nurses' Work Engagement. West China Medical Journal, 2014, 29(4): 757-759. doi: 10.7507/1002-0179.20140228 Copy

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1. Mills CF. Employee engagement in the wireless industry:a validity study[D]. Minneapolis:Capella University, 2005.
2. 海鷗. QCC在提高護理質量中的效果觀察[J]. 中國高等醫學教育, 2010, 33(12):121-128.
3. 固敏, 劉淳儀, 白淑芬. 醫療界的Qcc實務一醫療品管的深耕活動[M]. 臺北:中衛發展中心, 2008:58.
4. 周愛霞, 季淑玉. 青年護士238名敬業度調查及干預[J]. 齊魯護理雜志, 2011, 17(24):44-46.
5. 方來壇, 時勘, 張風華. 員工敬業度、工作績效與工作滿意度的關系研究[J]. 管理評論, 2011, 23(12):108-115.
6. Spence LH, Finegan J. Situational and dispositional predictors of nurse managerburnout:a time-lagged analysis[J]. J Nurs Manag, 2008, 16(5):601-607.
7. Brouwers A, Tomic W. A longitudinal study of teacher burnout andperceived selfefficacy in classroom management[J]. Teaching Teacher Educ, 2000, 16(2):239-253.
8. 楊德玲, 王文新. 工作倦怠研究對敬業度特征模型的發展與促進[J]. 商業經濟研究, 2011(13):88-90.
9. 萬希. 組織提高員工敬業度的方法[J]. 中國人力資源開發, 2010(1):37-39.
10. 方來壇, 時勘, 張風華. 員工敬業度的研究述評[J]. 管理評論, 2010, 22(5):47-53.
11. 金靜芬, 陳水紅, 邵林玲, 等. 品質管理圈活動在危重病人轉運中的應用[J]. 中華醫院管理雜志, 2012, 28(1):57-59.
12. 王雪艷, 楊蓉. 品管圈管理模式在神經內科護理管理中的應用[J]. 華西醫學, 2012, 27(5):747-748.
13. 唐志紅, 田永明, 劉光娣. 品管圈活動在降低外科重癥監護高危患者壓瘡發生率中的作用[J]. 華西醫學, 2012, 27(9):1401-1402.
14. 方桂珍. 在護理人員中推行品管圈活動的探討[J]. 護理研究, 2008, 22(4):1103-1104.

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Effect of Quality Control Circle on the Improvement of Intensive Care Unit Nurses' Work Engagement

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